Shipping policy
At Custom Lazer Made, many of our products are created, personalized, or engraved especially for you. We take care in preparing each order and want to make sure it arrives ready for you to enjoy.
Order Processing
Orders are typically processed and prepared for shipment within 3–7 business days after your order is placed.
Because many of our products are made to order, processing times may vary depending on the item, level of customization, and order volume. During holidays, sales, and other busy periods, please allow additional processing time.
Please note that processing time is separate from shipping time.
Shipping & Delivery
Once your order has been completed and shipped, delivery typically takes approximately 4–8 business days, depending on your location and the shipping method selected at checkout.
Delivery dates are estimates and cannot be guaranteed. Shipping carriers may occasionally experience delays due to weather, holidays, high shipping volumes, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, you will receive tracking information so you can follow your package on its way to you.
Please allow time for the shipping carrier to update the tracking information after your shipping confirmation is received.
Personalized Orders
Please carefully review all personalization information before placing your order, including names, dates, spelling, wording, colors, sizes, and other custom details.
Since personalized products are made specifically for you, providing accurate information when placing your order helps us create and ship your item as quickly as possible.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
If you notice an error after placing your order, please contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.
Secure Checkout
Your payment information is processed through a secure and encrypted checkout system. Custom Lazer Made does not directly store your complete payment information.
Questions About Your Order?
If you have questions about your order or shipping, please contact us at CustomLazerMade@gmail.com and include your order number so we can assist you.
Thank you for shopping with Custom Lazer Made. We appreciate every order and look forward to creating something special just for you.